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Additional Information

EV Charging Technical FAQ's

What is the difference between an AC and a DC charger? An AC (Alternating Current) charger typically offers slower charging speeds, while a DC (Direct Current) charger provides fast charging. The output from an AC charger must be converted to DC power by the vehicle's onboard charger before it can be stored in the battery. In contrast, a DC charger bypasses the onboard charger and supplies DC power directly to the battery, enabling much faster charging times.Common power outp

EV Charging Consumer FAQ’s

How do I find a charging station? Charging stations can be located through our website. Or on your car’s navigation system. How do I stop a charging session? Charging can be stopped by ending the session at the charger. A one-time PIN provided before the charging session began will be required to stop charging early. How long can I stay connected? Users may remain connected while actively charging. Idle fees may apply once charging is complete. An additional kWh charge will

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